Step 01
Patient Eligibility and Verification
Confirm patient details and coverage before the visit so billing begins with accurate information.
Our services
The financial and operational backbone of your practice.
Medical Billing, Revenue Cycle Management, and Healthcare Staffing to support the work between a patient’s visit and the final payment.
Medical Billing
Our Medical Billing Process
Accurate information, timely submissions, and consistent follow up. Choose billing support around the work your practice needs.
Step 02
Prior Authorization and Referral Management
Track payer requirements, authorization and referral requests, approvals, and expiration dates.
Step 03
Claims Submission
Prepare and submit claims using the documentation provided by your practice, then follow up on rejections.
Step 04
Payment Posting & Reconciliation
Record payer payments and adjustments, and reconcile them with the corresponding claims.
Step 05
Denial Management & Appeals
Investigate denials, coordinate corrections, and track appeals through resolution.
Step 06
Patient Billing & Collections
Provide clear statements and help patients understand and resolve outstanding balances.
Revenue Cycle Management
Revenue Cycle Management Services
Explore each service in revenue cycle order. Choose the support your practice needs, with a scope agreed for each service.
Patient Scheduling
Schedule appointments and capture patient demographics and insurance information before the visit.
Insurance Eligibility & Prior Authorization
Verify coverage and benefits, coordinate payer approval requests, and track authorization status.
Charge Entry
Enter charges using the encounter documentation supplied by your practice.
Medical Billing
Prepare billing records and check that the required patient, provider, and payer details are complete.
Claim Submissions & Rejections
Submit claims, monitor acceptance, and resolve rejected claims for resubmission.
Payer Processing
Track claims with insurers and respond to requests for additional information.
Payment Posting
Post payments and adjustments, reconcile remittance details, and record patient responsibility against the correct accounts.
Denial Management
Identify denial reasons, coordinate corrections, and follow up on appeals.
A/R Followup
Prioritize aging accounts, contact payers, and pursue resolution of outstanding balances.
Patient Billing & Collections
Issue clear statements and support patients with billing questions and balances.
Robust Billing and Analytics
Provide billing reports that make claim status, collections, and outstanding balances easy to understand.
Support for your team
Healthcare Staffing
Qualified medical billing and RCM professionals to fill a gap, support growth, or bring additional experience to your team.
Discuss your staffing needs
Support that works alongside your team
- Medical billing and payment posting support
- Denial management and A/R follow up
- Patient billing and statement support
- Flexible support as your practice grows
Our approach
Connected stages. Clear ownership.
Fortis structures the revenue cycle into clear, connected stages, from front end verification through final resolution, so nothing is handled in isolation.
Defined processes make quality consistent and allow support to scale as your practice grows, adds providers, or moves through a seasonal increase in volume.
- 01
Verify before the visit
Coverage, benefits, and authorization requirements are checked early.
- 02
Prepare accurate claims
Charges, encounter documentation, and payer requirements are aligned.
- 03
Track every response
Payments, adjustments, denials, and outstanding balances are worked intentionally.
- 04
Report what matters
Each stage is tracked and communicated so your practice knows where revenue stands.
Your systems. Our support.
EHR, EMR & Practice Management Software
Keep the tools your team knows. Talk with us about your platform and workflow.
Tebra
TherapyNotes
AdvancedMD
CareCloud
Epic
DrChrono
CureMD
eClinicalWorks
Specialties we serve
Billing support for your specialty.
Billing workflows and payer requirements vary by specialty. Our approach reflects that instead of applying one generic template to every practice.
Don’t see your specialty? Ask usPrimary Care & Family Medicine
Internal Medicine
Cardiology
Orthopedics
Behavioral Health & Psychiatry
OB/GYN
Physical & Occupational Therapy
Dermatology
General Surgery
Radiology
Pediatrics
Chiropractic
DME
Endocrinology
Podiatry
Not sure where the problem starts?
Let’s look at your revenue cycle together.
Identify where delays, denials, and unresolved A/R are affecting cash flow, and what to address first.